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Originally from Melbourne, I moved to Cairns with my family in 1991 and started my career in Finance with Suncorp. After a transfer to open Suncorp branches in Sydney in 1995 I returned to Cairns and moved into the Insurance Broking Industry.
The allure that has kept me in the industry for 25 years are the relationships that I have made with local business owners, Insurers and the Cairns community. Being a local, I understand the unique needs of Far North Qld and the perils of finding and providing insurance solutions to suit my clients and most of all ensure they are protected.
I have partnered with Astute North QLD to create Astute General Insurance and I look forward to growing the existing relationships I have made and supporting new clients through all aspects of their Insurance needs through exceptional customer service, which Astute are so well known for providing.
At home there’s 2 teenage boys, 3 dogs, 1 cat, and 3 horses. I love being home cooking/creating which is not often or find me at the racetrack dressed to the nines in an original local creation (supporting local designers/artists is a passion) or at the gym thinking about getting back into Bodybuilding after a long off season 2016. I’m dedicated to whatever new adventure or challenge comes into my life and giving back to this wonderful community of Cairns whenever I can.
Being newbies to town & the housing market, it was reassuring to have the guidance of Liam from Astute. We felt like one of his family by the extent of his efforts. His honesty, calming persona, knowledge & ability to explain the scary & unknown house buying process in our ‘speak’ was invaluable. Not to mention the fantastic custom home loan we have secured. I would highly recommend, and already have recommended, his services. Thank you again Liam and the Astute Team.
Billie is friendly and genuine. She is knowledgeable about the products she talks about and comes across as someone who will work hard to get you the best possible deal.
Gus was incredibly helpful and went above and beyond his job requirements. My partner and I were blown away with the high level of customer service and extra assistance he gave us throughout the process making the purchase of our first home a lot less stressful. Gus was prompt, professional yet down to earth and always contactable. Dan and I have already recommended his services to friends and can’t speak highly enough of Gus.
We recently had an appointment with Astute to help us sort out our mortgage needs. From the moment we stepped into the building we were made to feel welcome. From Shae on the front desk to Damian during our appointment. Damian went above and beyond to help us with our needs, explaining things simply and offering further support. It all makes so much more sense when you have someone who knows what they’re talking about! Thank you so much.
I was very impressed with the quality of service and support. Jasmin really went beyond to ensure my equipment loan went as smooth and quickly as possible which took a great deal of stress out of setting up my new business. I would highly recommend Astute’s EF team Donnie, Morene and Jasmin for any car or equipment loans.
Being self employed is always a bit of a struggle when it comes to home loans. The amazing team at Astute made this happen for us. Their down to earth yet professional approach is very reassuring. Excellent customer service and follow up throughout the process that made it less nerve racking. Call them or pop in, make the first step and I can gguaranteethey will do their best to make it possible. A big thank you to John, Damian and the amazing Shae- Shae who could teach a few things to hospitality people. Cannot thank you enough so I recommend you to everyone in need of a loan
We just wanted to say thank you for all your help & hard work!
We would have been lost in this whole process without you.
